Viader Vintners delivers to all mainland UK addresses. Our delivery charge is £8.95*, which is waived on orders over £150 and local deliveries**.
Orders placed before 12pm are usually delivered the next working day***. Please allow another working day for delivery on orders placed after 12pm.
Deliveries are made between 8am-4pm Monday to Friday. A signature is required on receipt of goods. If you choose to add an ‘if out’ delivery instruction during the check-out process, goods will be left as instructed at your own risk.
In the event you are not in at the time of delivery the courier will re-attempt delivery the next working day. Failing an attempted delivery the courier will leave a card with instructions on how to re-arrange a delivery or organise a collection.
*For delivery to the Scottish highlands please inquire for a quote at email@example.com
**MIN. ORDER 6 BOTTLES. Qualifying Postcodes: CF64, CF5, CF15, CF14, CF23, CF3, CF24, CF11 and CF10. Our local deliveries are made on either a Wednesday or a Friday.
***Very occasionally, an item may be out of stock that the website has allowed you to order. In this event we will contact you to see how you’d like to proceed. Deliveries to the Scottish highlands will take longer.
How Can I apply Free Delivery to my order total?
If you spend over £150 your shipping fee will automatically be adjusted to £0.00.
If you live locally and have a qualifying postcode for free delivery (CF64, CF5, CF15, CF14, CF23, CF3, CF24, CF11 and CF10) enter your full postcode at the checkout stage when asked to Calculate Shipping.
Which Scottish postcodes require a quote for delivery?
AB41-56 FK17 – FK21 IV1 – IV20 IV25 IV30 – IV37 IV63 PA21 – PA35 PA37- PA39 PH15 – PH26 PH49 PH50 AB37-38 IV21 – IV24 IV26 – IV28 IV40 IV52 – IV54 KW1 – KW14 PA36 PA40 PH30 – PH41
Please email firstname.lastname@example.org to quote your delivery.
How long will delivery take to the Scottish highlands?
On order placed before 12pm, please allow up to 3 working days.
Do you deliver to non-mainland UK and overseas?
We only deliver to mainland UK addresses .
My (parcel is damaged/wine is corked/not to my satisfaction), what should I do?
Please contact us on 02920369222
I want to send a gift what extra steps should I take?
Please specify an order is a gift in your order notes at the checkout stage, this will ensure we do not include an invoice in the box. Also, adding a delivery instruction and a daytime contact telephone number will help ensure the courier successfully delivers on their first attempt.
I want my order to be delivered at a later date, how can I arrange this?
Please specify your required delivery date in you order notes at the checkout stage. Deliveries can only be made Monday-Friday.